Customer Support Channels
A 1–hour Response Guarantee
We offer a 1–hour response guarantee with all our shared hosting packages, meaning each support inquiry you send is going to be reacted to in only 1 hour max. Our support crew members have been qualified to quickly overcome any case and to offer you prompt information on any problem that you may have.
A Top–quality Support Service
You could write to us 24x7x365 with any problem you’ve got about Ceyweb Solutions’s offerings. We now have technicians working on a regular basis to supply help and support at any time when necessary. You could use the ticketing system or post an email whenever you want, alternatively you can pick–up the telephone or make use of the live chat within business hours.
An Intuitive Help Section
Our company has incorporated a broad know–how base into the Control Panel to enable you to get hold of useful step–by–step instructions anytime. Each section of the Control Panel possesses its own contextual help area presenting a group of how–to posts. We have also organized instructional videos to offer you with a much better visual representation of how to complete any presented task.