An Easy–to–Navigate Help Section
You’ll find nearly all the answers to your questions in the user–friendly Help Center section incorporated into your Site Control Panel. It features a comprehensive knowledge base with regularly asked questions and comprehensive instructional articles contributed by our proficient tech support team.
For those of you who prefer to find out how to sort out a common problem by watching a tutorial video, we’ve added a compilation of video tutorials to our Site Control Panel. All the video lessons are brief and easy to comprehend. They offer step–by–step demonstrations of various website administration tasks.
A 60–Minute Support Ticket Response Guarantee
We back up our semi–dedicated servers with a round–the–clock client support service and a 1–hour ticket response time guarantee. Our trained support engineers will be online 24–7 to answer your inquiries and to remedy any issue that you could stumble upon. Just send a help request from the Help Center section and we’ll reply in a flash.