1 hour ticket response
Timely support is our topmost concern and that is why we’ve got a team of professional customer service technicians who are eager to provide a rapid reply to any question that you might possibly have. Simply post your customer support ticket from your Site Control Panel and we’ll reply back to you within one hour in the worst case scenario. In fact, we strive hard and aim for a 20–minute response time.
An Exceptional Customer Care Service
We have a team of web hosting support professionals who are eager to reply to all your inquiries anytime you require assistance. The majority of our help desk staff members have many years of experience in the shared hosting industry, which implies that you can always depend on fast and adequate answers to your questions.
A User–Friendly Help Center
Integrated into the Site Control Panel is an easy–to–browse Help section, which offers a variety of sources of information. You can search through a constantly updated knowledge base offering web hosting account management articles and website management articles, check out the educational video tutorials or take a peek at the F.A.Q. section.