If your website hosting provider offers live chat support, you can speak with a representative live and learn helpful information or get a problem resolved promptly. The key advantage of using chat compared to calling to talk with a live person is that you'll need only a computer with access to the world wide web, so you won't pay any rates when you're in a different state or country. What's more, it'll be quicker to copy and paste information like domains, usernames or error messages i.e. details that are sometimes hard to share with the other side over the phone. The live chat is also a much faster option to contact your hosting service provider's support crew as compared to using a ticketing system. Last, but not least, when some issue needs more time to be dealt with, you're able to do something else entirely while you wait for guidance on the live chat, which means that you won't lose time - something that is impossible when you're on the telephone.
Live Chat Support in Shared Hosting
We supply a live chat support service for all of the shared hosting that we offer and we're able to assist you with almost everything live. If you don't have an account with our company yet, we will provide you with more information about the plans to help you to pick the most suitable plan. In case you are an active client, we will be able to help you with any billing or general issue and even with various common tech problems, for example an e-mail address installation in a desktop email client. In case you are unable to phone us for some reason or you are in some country where we don't have a local telephone number, the live chat is the best option to get in touch with us. Needless to say, some problems require longer time to analyze and test, which means that you will have to open a ticket to our technicians, still, we are able to save you time and assist you with quite a lot of problems on the chat.
Live Chat Support in Semi-dedicated Servers
When you use the live chat support service that we offer with our semi-dedicated servers, you can get the answers for any questions you have or get lots of problems resolved instantly. Our chat service is online each and every day, so you'll be able to speak with a representative even on holidays and weekends. If you are not sure which plan is better for your web sites or if our outstanding cloud hosting platform matches some system requirements, you can come on our live chat before purchasing anything. In case you're an existing customer, you are able to obtain more details about billing issues, account settings along with various common technical issues you may experience, for instance when you can't install an e-mail account in a client on your computer system. The live chat will save you plenty of time regardless where you are or when you get in touch with us.